What is an AgentForeverStor was created use an agent-based approach. While automation in the backup process is key for ease of use and dependability, we recognize that it is also important to have IT support when setting up your backup and recovery processes.
Who are agents?
There are several types of agents, which can range from very small (sole proprietor) to large (ex: companies with more than 10 sales people). Agents are IT professionals, whether they are internal to a customer’s business or are an outside service business. Many agents can come also from the telecommunications or data bandwidth providers. They are our eyes and hands in the field, as well as our clients’ partners in backup and recovery.
What does an agent do?
Agents are in charge of monitoring client backups, staying in contact with customers if any failures occur and, most importantly, are tasked with restoring data in the event of an emergency.
How does ForeverStor support agents?
Agents are highly supported by ForeverStor with a unique and easy-to-use agent interface that lets them assist you with tracking your business and backups online, 24x7. There is also an online training program where new agents may learn about how to become a qualified agent, as well as see how to properly support their clientele.
Do you have what it takes?
Learn more about our agent program, or sign up for the agent program.
Personal Support for Your Business and Customers